Trainees or customers may request an extension to the credit validity period under exceptional circumstances. Each extension request will be reviewed on a case-by-case basis by UCMHP Academy, provided that the trainee or customer offers sufficient proof supporting their reason for the extension.

Extension requests must be submitted via email to info@ucmhpacademy.com at least 2 weeks before the expiration of the credit validity period. Sufficient documentation, which justifies the extension request, must be provided to support the request.

UCMHP Academy reserves the right to approve or deny extension requests based on the documentation provided and the specific circumstances of the trainee or customer. The decision will be made on a case-by-case basis, and the Academy's judgment will be final.

This credit policy ensures clarity and fairness for both UCMHP Academy and its customers, providing a structured approach to managing credits issued for all products, courses, and services.